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Chapter X Follow-Up

After a great meeting–what next? By the conclusion of a typical Open Space, the people involved find themselves excited, energized, and ready to move forward–wherever “forward” might lead. To be sure, there are occasions when the results are less than stellar, but in my experience such occasions are rare, and never occur if the necessary conditions for Open Space are present (real business issue, complexity, and so on) and the “procedure,” simple as it is, is followed. As far as I know, Open Space always works. But whether the event will remain an isolated instance, just a flash in the pan, or become the beginning of something truly useful depends in large part on what happens next: the follow-up.

The central question ...

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