Maintaining a Sense of Humor

People love an original. Be authentic and put a little high-spirited fun into what you share with others. Your investment will be paid back with interest.

This boosts positive sentiment for your brand, plus it comes in awfully handy if a social media reputation crisis should emerge, because these people will automatically defend your brand to others. That’s the viral beauty of true online reputation management in action.

tip.eps The best way to lift your own mood is to do it for someone else first! Share something funny, genuinely wish people well, or engage in an anonymous act of kindness. The following list offers some tips on maintaining mood:

check.png Post positively: People come to the Internet to relax and solve problems. When you combine these pleasures, you have something powerful.

Maintaining a sunny tone lights up readers and makes them want to learn more. Do this as you deliver solid content, and you will build a community of people who enjoy your posts and “get” you.

check.png Respond to people: Respond as quickly as possible and be upbeat. Even if somebody’s in a rotten mood when she contacts you about something or makes a crabby reply to one of your posts, maintaining ...

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