Chapter 10

Creating Great Messages

In This Chapter

arrow Balancing meaning with buzz

arrow Tracking trends that can carry your message

arrow Organizing your team’s approach

arrow Keeping it fresh

arrow Maintaining a sense of humor

In the online marketplace of ideas that is social media, there is no end to information. As social networks become more popular, they are becoming flooded with status updates, pictures, videos, press releases, white papers, and blog posts. Some of this content may be valuable, but valuable content can often be boring — and in this age of distraction, boring content gets lost in the shuffle.

The most compelling content online goes beyond being informative, helpful, thought-provoking, or entertaining. It’s done in a way that builds relationships with people.

tip.eps As the saying goes, “nobody cares about what you know until they know how much you care.” The more you level with people as a friend ...

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