About the Authors
Nancy Strauss is a freelance consultant specializing in website communities, online communication, and globalization. She is also owner of William Victor (www.williamvictor.net), a global content and translation service with native writers and translators working in major world languages. Nancy’s previous experience includes managing online community and panel communication for Ciao.com and Greenfield Online. A Cincinnati native, Nancy received an M.F.A. in Creative Writing from the University of Michigan, where she subsequently taught English composition. She resided briefly in the Czech Republic and for the last ten years has lived in Spain.
Anna Buss is a senior information architect and teaches online journalism at the University ...
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