Once More unto the Breach

CHAPTER 6: JANUARY: A BATTLE WON

Baking security in

So why do you need to keep on explaining what your ICT colleagues ought to be doing to support what should actually be BAU functions? It is a long battle of constantly having to explain to internal ICT management what ICT colleagues should be doing normally, never mind adding any other extra duties for an initial period whilst you go through a transition to a new infrastructure or new platform.

Any large infrastructure-based project can have the unsettling ability to highlight a level of work not being done that should have been being done as part of BAU. Therefore, the difficulty is that somehow this work needs to be done post-haste – both to catch up for the time for which it has not been ...