Acknowledgements

This book was tough on me. I foolishly imagined it would take me about six months to draft up, and here I am years later with considerably more gray hair. The fact that this book exists is in large part due to the help, ideas, support, and—most important—patience selflessly imparted by friends and colleagues. I’ve learned that writing a book takes a village.

My deepest thanks to Jeffrey Zeldman for taking me under his wing many years ago and always being there for me as an inspiration, mentor, and friend. Tina Lee and Mandy Brown, the best editors I can imagine, make me sound like a much better writer than I am and also constantly pushed for clarity in communication. The good parts of this book are likely good because of them. ...

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