Chapter Eight. Project Resources

Leadership is the art of getting someone else to do something you want done because he wants to do it.

Dwight Eisenhower

Projects are a lot like stage plays. People have their roles to play and if someone forgets the lines, an awkward silence descends over the entire production. What’s more, unless improvised conversations are part of the entertainment, the playwright, director, and producer might be unhappy about actors making up dialogue as they go. As a project manager, you must set the stage for your project, ensuring that team members know the parts they play and who is responsible for what.

In this chapter, you’ll learn about the responsibility matrix and project organization chart—two documents that line ...

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