8.8. Introduction to KPIs

KPIs provide a visual communication tool that shows progress toward a goal. Each item in a KPI list measures one item. Each item has a desired goal value. The list can then show the current value of that item and compare it to the goal. Based on ranges of values defined by the person building the KPI, you can then display a color-coded status icon illustrating how well the current value compares to the desired value.

Project teams, managers, and businesses use KPIs to gain a quick visual check on the progress of their projects, to determine whether employees are meeting production goals or whether sales are meeting expectations. KPIs can quickly illustrate whether you are ahead, behind, or on schedule with whatever ...

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