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Office 365 Essentials

Book Description

Leverage Office 365 to increase your organization's efficiency by managing users, domains, licenses, and much more in your organization with most powerful subscription software.

About This Book
  • Get acquainted with the basics of Office 365
  • Configure and manage workloads efficiently using Office 365
  • A comprehensive guide covering every aspect of planning, and managing this multifaceted collaboration system.
Who This Book Is For

If you are working as a system administration or an IT professional and are keen to learn the fundamentals of Office 365, then this book is for you. No prior knowledge of office 365 is necessary.

What You Will Learn
  • Learn how to implement Office 365 from scratch and how to use best practices to be a successful Office 365 professional
  • Understand Microsoft productivity services to take your organization or business to the next level by increasing productivity.
  • Learn how workloads and applications interact and integrate with each other
  • Learn to manage Skype for Business Online
  • Get support and monitor service health with Office 365
  • Manage and administer identities and groups efficiently
In Detail

Office 365 is suite of advanced collaboration tools used by many well known organizations and their system administrators.

This book starts with an introduction to Office 365 and its basic fundamentals. Then we move towards workload management and deployment. You will delve into identities, authentications, and managing office 365. We also cover concepts such as collaboration with Microsoft teams and tools such as Delve and Skype for collaboration. Towards the end of the book, you'll master monitoring and security concepts.

By the end of this book, you will have hands-on experience working with Office 365 and its collaboration tools and services

Style and approach

A practical guide that offers a simple way to easily understand Office 365—a complete reference for planning, configuring, and maintaining Office 365.

Downloading the example code for this book You can download the example code files for all Packt books you have purchased from your account at http://www.PacktPub.com. If you purchased this book elsewhere, you can visit http://www.PacktPub.com/support and register to have the files e-mailed directly to you.

Table of Contents

  1. Title Page
  2. Copyright and Credits
    1. Office 365 Essentials
  3. Packt Upsell
    1. Why subscribe?
    2. PacktPub.com
  4. Contributors
    1. About the author 
    2. About the reviewers
    3. Packt is searching for authors like you
  5. Preface
    1. Who this book is for
    2. What this book covers
    3. To get the most out of this book
      1. Download the color images
      2. Conventions used
    4. Get in touch
      1. Reviews
  6. Introduction to Office 365
    1. Products within Office 365
    2. Office 365 Enterprise versus Office 365 Home
    3. Office 365 plans
    4. Periodic table of Office 365
    5. Home
    6. Business
    7. Education
    8. Nonprofit
    9. Enterprise
    10. Firstline Workers
    11. Office 365 plans – summary
      1. Feature availability across Office 365 plans
    12. Licensing
      1. Subscription model
      2. Office 365 volume licensing
    13. Office 365 technical dependencies
    14. Terminology
    15. Summary
  7. Fundamentals of Office 365
    1. Planning Office 365
      1. How to plan for Office 365
        1. Base service
        2. What is Office 365?
        3. How is a data center built and what components can it have?
        4. Specific products
      2. Initiating an Office 365 project
    2. Evaluating Office 365
      1. Installing the Office 365 trial
    3. Deployment
    4. Office 365 descriptions
    5. Office 365 analysis
    6. Summary
  8. Office 365 Basic Workloads
    1. Microsoft Exchange Online
      1. Exchange Online Protection
      2. Exchange Online
      3. Exchange Online Archive
    2. SharePoint
    3. Skype for Business and Microsoft Teams
      1. Skype for Business
      2. Microsoft Teams
    4. Summary
  9. Identities and Authentication
    1. Azure AD – user management
      1. What is Microsoft Azure AD?
      2. What is Microsoft Azure AD not?
      3. Core identity scenarios
        1. Cloud identity
      4. Directory and password synchronization
        1. How synchronization works
      5. Federated identity
      6. Other scenarios
        1. Azure AD Seamless SSO
        2. Password hash synchronization
        3. Pass-through Authentication
        4. MFA
        5. Self-service password reset
        6. Azure AD Basic versus Premium
      7. AD Connect setup and screenshots of console
    2. Office 365 management
      1. User roles
    3. Summary
  10. Configuring Office 365
    1. Planning Office 365
      1. Sample checklist
    2. Implementing Office 365
      1. Adding a domain to Office 365
      2. Configuring application settings
      3. Adding users to Office 365
        1. Cloud only
          1. Using the portal to create a user
          2. Using CSV import
          3. Using PowerShell
        2. Directory synchronization
        3. Federated identity
    3. Summary
  11. Managing Office 365
    1. Office 365 Admin center
      1. Home
        1. Searching for users, groups settings, or tasks on the search pane
        2. Directory synchronization status
        3. Going directly to the users section to create, delete, edit, or reset a password of a user
        4. Going to the Billing section
        5. Going to Office software section
        6. Managing domains
        7. Managing support
        8. Train yourself
        9. Train your people
        10. Advanced admin training on LinkedIn learning
        11. Message center
        12. Service health
        13. Suggested features
        14. Help users get started
        15. Setup guides
          1. Creating content
          2. Small business quick start
          3. Saving, sharing, and coauthoring
          4. Mail and calendars
          5. Chat, online meetings, and voice
          6. Security and identity
          7. Videos for IT pros
        16. Active users
      2. Office 365 Adoption preview
        1. What is in the Office 365 Adoption content pack?
      3. Users
      4. Groups
      5. Resources
      6. Billing
      7. Support
      8. Settings
        1. Services & add-ins
        2. Security & privacy
        3. DirSync errors
        4. Organization profile
        5. Partner relationships 
      9. Setup
      10. Reports
      11. Health
      12. Admin centers
    2. Summary
  12. Exchange Online
    1. Exchange Online in Office 365
      1. EOP
      2. Exchange Online
      3. Exchange Online Archive
    2. Planning Exchange Online
    3. Implementation and migration Exchange Online
      1. Some notes before starting
        1. What is a hybrid deployment?
        2. Hybrid deployment components
        3. Hybrid deployment example
          1. Directory synchronization and SSO
        4. Troubleshooting hybrid deployments
    4. Administering Exchange Online
      1. AD Connect
      2. Exchange hybrid
      3. Exchange Online
    5. Summary
  13. SharePoint Online
    1. Implementing SharePoint Online
      1. Site collections
    2. Architecture of SharePoint Online
      1. SharePoint Online
      2. SharePoint in Azure or an on-premises hybrid
      3. SharePoint hybrid
      4. SharePoint on Azure
      5. SharePoint on-premises
      6. Features
      7. Capabilities
    3. Administering SharePoint Online
      1. Site collections and their various options
      2. Managing and configuring features
      3. General settings
      4. Configure hybrid
      5. Access control
    4. OneDrive admin center
      1. Sharing
      2. Sync
      3. Storage
      4. Device access
      5. Compliance
      6. Notifications
    5. Summary
  14. Skype for Business
    1. Implementing Skype for Business
    2. Architecture
      1. Cloud only
      2. Skype for Business on-premises
      3. Skype for Business hybrid
    3. Administering Skype for Business
    4. Summary
  15. Working with Microsoft Teams
    1. Implementing Microsoft Teams
      1. Planning Microsoft Teams
    2. Overview of Microsoft Teams
      1. Microsoft Teams and Office 365
      2. Clients for Microsoft Teams
      3. Office 365 licensing for Microsoft Teams
        1. Microsoft Teams license
          1. Tenant-level configuration
          2. User-level configuration
    3. Extending Microsoft Teams
      1. Connectors
        1. Developing custom connectors
      2. Tabs
        1. Developing custom tabs
      3. Bots
        1. T-Bot
        2. Additional bots
          1. Adding bots to private chats and channels
        3. Developing custom bots
          1. Side-load your own bot for private chat
    4. Summary
  16. Delve
    1. What is Delve?
      1. Enabling Delve
      2. Using Delve
    2. Summary
  17. Managing Workloads
    1. Basic tasks
    2. Complex tasks
    3. Service change management process
    4. Understanding the rings in Office 365
    5. Summary
  18. Adopting Office 365
    1. Adopting Office 365
    2. Changing management in Office 365
      1. Launch and engagement events
      2. Awareness and communications
        1. Creating emails and newsletters
        2. Launching date and first impressions
        3. About two weeks before launch
      3. Training for end users
      4. Ongoing usage and support
      5. Driving new behaviors and staying engaged
        1. Feedback loop tips
        2. Ongoing usage, feedback, and success
    3. How to drive Office 365 adoption
      1. Useful tips, tricks, and resources to drive adoption
    4. Summary
  19. Monitoring and Support
    1. Monitoring
      1. Operations Manager
      2. OMS
      3. Monitoring Office 365
        1. Service health
      4. Message center
        1. Overview of the Office Message center
      5. Directory sync status
    2. Support
      1. Portal support
      2. Phone support
      3. Premium support
      4. Answers and Tech Community
        1. Answers
        2. Tech Community
    3. Summary
  20. Other Books You May Enjoy
    1. Leave a review - let other readers know what you think