9. Managing Mailings and Forms

Creating form letters, mailing labels, and envelopes can be daunting tasks. However, Word takes a straightforward approach to creating all the printed materials necessary for a mass mailing to a group of customers, colleagues, or friends. Word also makes it easy to gather information electronically by creating forms that can be circulated on your network or via email. You can create questionnaires or other materials that make it effortless for the recipient of the form to provide you with the information you need.

In this chapter, we look at how to create mail-related documents such as envelopes and labels. We also perform a mail merge in which you merge names and addresses with a form letter or email message. We ...

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