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Off-The-Shelf IT Solutions: A practitioner’s guide to selection and procurement by Martin Tate

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1 INTRODUCTION TO OFF-THE-SHELF SOLUTIONS

‘There is nothing so useless as doing efficiently that which should not be done at all.’

Peter Drucker (1909–2005)

1.1 WHAT YOU CAN LEARN FROM THIS CHAPTER

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  • Appreciate that major software implementations are heavily intertwined with organisational strategy.
  • Understand the impact that off-the-shelf solutions have upon IT.
  • Be aware of some of the common myths, false assumptions and pitfalls that you might meet. This includes recognising some of the ill-advised reasons to buy an off-the-shelf solution.

1.2 INTRODUCTION TO OFF-THE-SHELF SOLUTIONS

Off-the-shelf solutions have had a profound impact upon ...

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