FOREWORD

‘Everything should be made as simple as possible, but not simpler.’

Albert Einstein (1879–1955)

Enterprise software technology cannot make a company great, but a smart software selection is the key enabler for business and, when well implemented and supported, will allow good companies to concentrate on their core business and become great. This means that the strategic decision as to which commercial off-the-shelf solution to select is crucial as it will determine how well the business can function, communicate, make decisions and grow for the life of the software.

Few organisations carry the arcane knowledge and expertise for strategic enterprise software selection. While this might seem surprising, given its importance, it is the ...

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