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Novell ZENworks™ for Desktops 4 Administrator's Handbook by Brad Dayley, Ron Tanner, Lisa DaNae Dayley

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Chapter 19. Troubleshooting ZENworks

ZENworks for Desktops is an extremely powerful tool. It saves network administrators much needed time. However, because of the complexity of network environments, problems can occur that prevent ZENworks for Desktops from doing its job. This chapter covers how to troubleshoot and diagnose those problems in the following areas:

• Troubleshooting desktop management

• Troubleshooting distributed applications

• Troubleshooting policies packages

• Troubleshooting NetWare errors

Troubleshooting Desktop Management

Desktop management is difficult to troubleshoot because several network components are involved; this includes the server, clients, eDirectory, and the LAN.

The following sections discuss the ...

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