ZENworks is a powerful tool that saves network administrators much needed time. However, because of the complexity of network environments, problems can occur that prevent ZENworks from doing its job. This chapter covers how to troubleshoot and solve problems with the ZENworks suite.
The first area of troubleshooting we cover is desktop management. Desktop management is difficult to troubleshoot because several network components are involved including the server, clients, eDirectory, and LAN.
The following sections discuss the most common areas to review when you are troubleshooting desktop management issues.
When troubleshooting desktop management ...