CHAPTER ONE MEET THE MILLENNIAL GENERATION The Most High-Maintenance Workforce in the History of the World . . . and Likely to Be the Most High Performing

They keep telling me, “Here’s what you get in five years, ten years, twenty years. . .” But they expect me to come back to work tomorrow. What do I get tomorrow?

—Millennial

Not long ago, the president of a health care consulting firm told me he had just interviewed a twenty-five-year-old man for a job in his firm. The young candidate came to the interview armed with a number of ordinary questions about job duties, salary, and benefits. When these questions were answered, he made a request: “You should know that surfing is really important to me and there might be days when the surf’s ...

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