Chapter 22. Demand Results When Necessary
Leadership is not a popularity contest. Leaders are accountable for organizational results, and they are responsible for imposing accountability on their followers. Often, this accountability is a routine part of organizational life. But there are also times when desired outcomes are critical and/or not forthcoming. Then, a leader must be willing and able to demand both sacrifices and results.
MacArthur knew from personal experience that there were times when a commander was forced to demand results, no matter the cost. During the summer of 1918, MacArthur and the Rainbow Division were on the receiving end of one such order. The division had been attached to the French Fourth Army and assigned to stop ...
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