CHAPTER 10: DON’T PEEK BEHIND THE CURTAIN

“What do you want”? snapped Sue, without even looking up from her terminal. Her fingers never paused for a moment, as they jumped across the keyboard. Sue was manager of IT’s desktop support team, and, judging by the cluster of people waiting outside her office, she was in high demand.

She followed up with, “You’re blocking the door for people who need to see me. So move along and try to be productive, like maybe earning your pay, by doing whatever it is that you do.”

I’d been unsuccessful setting up this meeting with her. She’d declined every invitation, and wouldn’t take my calls. In desperation, I’d reached out to Lee, but even he wouldn’t take my calls. Finally, I camped out at his office, and ambushed ...

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