FINAL THOUGHTS

Given the nature of our technology-driven global economy, all organizations and institutions must be innovative entities to remain relevant, let alone competitive. While it’s no secret that the speed with which technology is evolving is not matched by the human factor, I believe that every organization already employs the intellectual and creative talent it needs to be successful. The fly in the ointment is the fact that few managers know how to leverage the intellectual and creative resources of the individuals who report to them. In previous chapters, we’ve provided the means for managers to correct this situation with three workflow management sessions that elevate collaboration to the digital age standard.

The fourth workflow ...

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