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No Excuses: How You Can Turn Any Workplace into a Great One by Michael Burchell, Jennifer Robin

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Chapter 9

My Boss Ate My Homework

Gentle readers, we've finally reached a point in our discussion where we will ultimately say to you, “You're right. We've never seen a company like that become a great place to work.” That is, we've never seen an organization reach, or even approximate, its potential as a workplace of trust, pride, and camaraderie without the buy-in of top leaders.

Lack of leader support is wearisome, as we know all too well. After our talks with leaders who don't “get it,” we feel fatigued and dejected. In contrast, after we've talked with leaders who do get it, we feel buoyed and delighted. But there is much that can be done to create a great workplace before you throw in the towel. First, consider why your leaders don't get ...

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