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No Excuses: How You Can Turn Any Workplace into a Great One by Michael Burchell, Jennifer Robin

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Chapter 6

My Industry Is Different

While all challenges to a great workplace feel entrenched on some level, none seem more immovable than those that come from social, political, demographic, and market forces. Globalization, the health of the economy, demographic trends, environmental shifts, and shifting rules and regulations seem to restrict a leader's options, even as they provide opportunity for growth. Thus, megatrends such as these heavily (though not always observably) influence organizations and their leaders.

When the majority of organizations in the same industry respond to these pervasive forces in the same way, the excuses often show up at our consulting practice as industry excuses. It doesn't matter if the industry is manufacturing, ...

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