No Excuses: How You Can Turn Any Workplace into a Great One

Acknowledgments

First and foremost, we are indebted to the people at each organization that generously shared with us their time, their stories, and their insights. We interviewed leaders and employees at Accenture, Alston & Bird, Balfour Beatty, The Coca-Cola Company, Devon Energy, Mayo Clinic, NetApp, Teach for America, Whole Foods Market, and Zappos. We left each interview inspired by the leaders with whom we spoke. Their unwavering dedication to great workplaces and the actions they took to create and maintain trust, pride, and camaraderie was a wellspring of rich examples and recommendations included throughout this book.

Countless people supported us in this second writing endeavor, at Jossey-Bass and at Great Place to Work^® Institute. ...