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NLP at Work: The Essence of Excellence, Third Edition by Sue Knight

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4Thinking with your body

It is impossible to not communicate.

–Paul Watzlawick

NLP is a process of identifying the essence of excellence. And the essence is very often the elusive part of what we do. Suppose I am skilled in the way I can build rapport in business meetings with potential new clients and you want to know how exactly I do that. I could tell you that when I prepare for a meeting with a new client, I think about the outcomes for the meeting. I can also tell you that I review what I know about the company and pay attention to how I build rapport throughout the process, especially in the first few moments of our meeting. That is all very sound, but the question is: Can you reproduce ...

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