Improving Training for New Supervisors
A large contribution that the Total Quality Movement made to organizations is the concept of continuous improvement. You need not wait for technological breakthroughs or innovations to improve. Rather, improvement comes from attending to the details of what you are doing to get work done, especially in work processes. Applied to training new supervisors, commitment to continuous improvement means
specifying the steps you are taking
analyzing the logic of the sequence of activities
looking carefully at the efficacy of each detailed step
making changes that offer opportunities to create more effective trainings.
This approach requires that you document what you are doing and carefully evaluate the effects or ...
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