Methods for Needs Assessment
Trainers should adopt methods that will uncover the competencies new supervisors need both in the present and in relation to the future of the organization. There are four discrete strategies for determining what new supervisors need to learn. It is seldom desirable to employ only one of these methods in assessing those learning needs, so a fifth option—combining various strategies—also is discussed below.
Survey. This is a paper or Intranet method of gathering information from a large or geographically dispersed group of newly named supervisors. The advantages of surveys are speed of data collection, objectivity, repeatability, and ease of analysis. “Multirater” or “360°” assessments are preferable to simple self-assessments ...
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