About the Authors

John E. Jones is president of Organizational Universe Systems, and he consults widely with a variety of clients, including Air Canada, AT&T, Blanchard Training & Development, Coca-Cola, Owens Corning, General Motors, and Motorola. As an experienced trainer, presenter, counselor, professor, entrepreneur, and consultant, he effectively bridges theory, research, and practical applications. Jones probably is best known for his work on popular experience-based training and consulting handbooks that are used by trainers and consultants around the world.

Jones is a member of the American Society for Training & Development and the ...

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