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New Employee Orientation Training

Book Description

A well-planned, comprehensive orientation program benefits both organizations and employees. Investing in new employees pays big dividends in performance, retention, and engagement. But does your training program cover the essentials of making new hires feel informed, prepared, and supported? Organization development authority and prominent trainer Karen Lawson has created comprehensive new employee orientation workshops to ensure organizational onboarding is done right for the benefit of all employees, regardless of job level or function. Her two-day, one-day, and half-day agendas include the resources trainers need to deliver practical, interactive sessions. Your workshop will help ensure that new employees integrate smoothly and effectively into their organization and its mission. You’ll also find tools and checklists developed specifically for busy supervisors and managers who conduct orientation in their departments. The free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. FOREWORD BY TONY BINGHAM
  6. PREFACE
  7. INTRODUCTION: HOW TO USE THIS BOOK
    1. Why Does New Employee Orientation Matter?
    2. Overview of Onboarding and New Employee Orientation
      1. The Onboarding Plan
      2. The Key Players
      3. The New Employee Orientation Training Sessions
    3. What Do I Need to Know About Training?
    4. How Much Time Will Preparation Take?
    5. What Are the Important Features of the Book?
    6. How Are the Agendas Laid Out?
    7. How Do I Use This Book?
    8. Key Points
    9. What to Do Next
    10. Additional Resources
  8. SECTION I: THE WORKSHOPS
    1. 1 TWO-DAY NEW EMPLOYEE ORIENTATION WORKSHOP
      1. Two-Day Workshop Objectives
      2. Preparing for New Employees
        1. Before New Hires Start
        2. Employees’ First Day
      3. Preparing Participant Materials
      4. Two-Day Workshop Overview
        1. Day-One Overview
        2. Day-Two Overview
      5. Two-Day Workshop Agenda: Day One
      6. What to Do Between Workshop Days
        1. Participant Assignment
        2. Facilitator Assignment
      7. Two-Day Workshop Agenda: Day Two
      8. What to Do Next
      9. Additional Resource
    2. 2 ONE-DAY NEW EMPLOYEE ORIENTATION WORKSHOP
      1. One-Day Workshop Objectives
      2. Preparing for New Employees
        1. Before New Hires Start
        2. Employees’ First Day
      3. Preparing Participant Materials
      4. One-Day Workshop Overview
      5. One-Day Workshop Agenda
      6. What to Do Next
      7. Additional Resource
    3. 3 HALF-DAY NEW EMPLOYEE ORIENTATION WORKSHOP
      1. Half-Day Workshop Objectives
      2. Preparing for New Employees
        1. Before New Hires Start
        2. Employees’ First Day
      3. Preparing Participant Materials
      4. Half-Day Workshop Overview
      5. Half-Day Workshop Agenda
      6. What to Do Next
      7. Additional Resource
    4. 4 CUSTOMIZING THE NEW EMPLOYEE ORIENTATION WORKSHOPS
      1. Customizing the Delivery Approaches to Orientation
        1. Group Orientation
        2. A Series of One-Hour Sessions
        3. One-on-One Orientation
        4. Self-Directed Orientation
        5. Online Orientation
        6. On-the-Job Training
      2. Customizing the Content
      3. Other Customization Considerations
        1. Expanding the Definition of New Employee
        2. Including the Employee’s Family
        3. Being Sensitive to Language, Literacy, and Cultural Issues
        4. Onboarding Executives and Managers
        5. Using Themes
      4. The Bare Minimum
      5. What to Do Next
  9. SECTION II: ESSENTIALS OF EFFECTIVE NEW EMPLOYEE ORIENTATION TRAINING
    1. 5 IDENTIFYING NEEDS FOR NEW EMPLOYEE ORIENTATION TRAINING
      1. Why Needs Analysis?
        1. Strategic Needs Analysis
        2. Structured Interviews
        3. Focus Groups
        4. Surveys
      2. Individual Learning Needs Analysis
      3. The Bare Minimum
      4. Key Points
      5. What to Do Next
      6. Additional Resources
    2. 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
      1. Basic Adult Learning Theory
      2. More Theoretical Ideas Important to Learning
        1. Multiple Intelligences
        2. Whole Brain Learning
      3. Theory Into Practice
        1. Establishing a Framework
        2. Identifying Behaviors
        3. Practicing
        4. Providing Feedback
        5. Making It Relevant
      4. The Bare Minimum
      5. Key Points
      6. What to Do Next
      7. Additional Resources
    3. 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
      1. Why Consider Learning Technologies?
      2. Opportunities to Use Learning Technologies
        1. When Designing Training
        2. Before Training
        3. During Training
        4. After Training
        5. While Building a Learning Community
      3. The Bare Minimum
      4. Key Points
      5. What to Do Next
      6. Additional Resources
    4. 8 DELIVERING YOUR NEW EMPLOYEE ORIENTATION WORKSHOP: BE A GREAT FACILITATOR
      1. The Learning Environment
      2. Program Preparation Checklist
      3. Participant Materials
        1. Handouts
        2. Presentation Slides
        3. Workbooks and Journals
        4. Videos
        5. Toys, Noisemakers, and Other Props
      4. Facilitator Equipment and Materials
      5. A Strong Start: Introduction, Icebreakers, and Openers
      6. Feedback
        1. Role Plays
        2. Participant Presentations
        3. Ball Toss
        4. Journaling
      7. Responding to Questions
      8. Training Room and Participant Management
      9. A Word About Dealing With Difficult Participants
      10. An Unforgettable End
      11. The Bare Minimum
      12. Key Points
      13. What to Do Next
      14. Additional Resources
    5. 9 EVALUATING WORKSHOP RESULTS
      1. Levels of Measurement
        1. Level 1: Measuring Participant Reactions
        2. Level 2: Measuring the Extent to Which Participants Have Learned
        3. Level 3: Measuring the Results of Training Back on the Job
        4. Level 4: Measuring the Organizational Impact of Training
        5. Return on Investment
      2. Reporting Results
      3. The Bare Minimum
      4. Key Points
      5. What to Do Next
      6. Additional Resources
  10. SECTION III: POST-WORKSHOP LEARNING
    1. 10 THE FOLLOW-UP COACH
      1. Conducting Periodic Check-ins
        1. 30-Day Follow-Up Survey
        2. 60-Day Follow-Up Survey
        3. Chat-and-Chew Sessions
      2. Learning Opportunities
        1. Webinars
        2. Discussion Forums
        3. Guided Research
      3. Resourcing
      4. Building Relationships
        1. Buddy Program
        2. Mentoring
      5. Building a Sense of Community
        1. Tours
        2. Meetings With the President or Executives
        3. Social Events
      6. Key Points
      7. What to Do Next
    2. 11 THE SUPERVISOR’S TOOLKIT
      1. Setting the Tone
      2. Preparing for the Employee’s Arrival
      3. Considering New Employee Concerns
      4. Employee’s First Day
      5. Employee’s Second Day
      6. Employee’s First Week
      7. The Bare Minimum
      8. What to Do Next
  11. SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
    1. 12 LEARNING ACTIVITIES
      1. Learning Activities Included in New Employee Orientation Training
    2. 13 ASSESSMENTS
      1. Assessments Included in New Employee Orientation Training
    3. 14 HANDOUTS
      1. Handouts Included in New Employee Orientation Training
    4. 15 TOOLS
      1. Tools Included in New Employee Orientation Training
        1. Workshop Tools
        2. Supervisor’s Toolkit
    5. 16 ONLINE SUPPORTING DOCUMENTS AND DOWNLOADS
      1. Access to Free Supporting Materials
      2. Customizable Materials
      3. Working With the Files
        1. PDF Documents
        2. PowerPoint Slides
  12. ABOUT THE AUTHOR
  13. ABOUT ATD
  14. Back Cover