What to Evaluate

Before you develop an evaluation process, you need to be clear about what you want to evaluate. This is not as easy as it might seem. Do you want to know what the participants thought about the program and about you? Do you want to evaluate how much the participants have learned? Do you want to find out if the information is helping participants on the job? Do you want to know if this structured approach to new employee orientation is making a difference to the organization?

Four-Level Model for Evaluating Training

The most widely known model for evaluating training programs was introduced by Donald Kirkpatrick in 1959. It is regarded as a classic by training practitioners. Although all four levels of the model (reaction, learning, ...

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