About the Author
Karen Lawson is an international consultant, author, and executive coach. She has extensive consulting and workshop experience in the areas of management, team development, communication, and quality service across a wide range of industries, including financial services, pharmaceutical, chemical, manufacturing, health care, and government.
In her consulting work with Fortune 500 companies and small businesses, she uses her experience and knowledge of human interaction to help leaders at all levels make a difference in their organizations. A much sought-after speaker at regional and national professional conferences, she informs, ...
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