Chapter 1
The Relationship-Technology Interface: A Path to Competitive Advantage
Massachusetts Institute of Technology
INTRODUCTION
HOW WILL EMERGING, WEB-BASED technologies impact supply chains in the future? The answer to this question carries tremendous stakes. It is estimated that the Internet has the potential to carve more than $1 trillion from the $7 trillion spent annually on components, supplies, and services worldwide (USA Today, 7 February, 2000, p. B1). How this will happen is a top-priority issue in many industries and corporations today. In this chapter, I strive to improve our understanding of this critical issue by developing a conceptual framework for how supply-chain organizations might respond to emerging technologies ...
Get New Directions in Supply Chain Management now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
