CHAPTER NINE

Managing people

One of the things that stops businesses from growing is when a business owner tries to do everything themselves in the belief that no one would do the job as well as they can. There is also an emotional attachment of ‘not letting go’.

In this chapter we’ll look at:

  • letting go
  • recruiting for skills and attitudes
  • organisation style
  • trust, responsibility and time management
  • employment and the law
  • how to build a perfectly formed small team and thrive.

If you don’t yet employ other people, you will need to consider outsourcing or directly employing people or a combination of both, as the business grows.

This is an area that often causes business owners the most anxiety and frustration for a number of reasons. For ...

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