Appendix V: Ryerson University Library Distance Education Student Surveys (2007)

March 2007 Survey Results (all courses and 863 respondents):

1. Have you had any problems seeing full text of an article on E-Reserve?

Never 22%
1–5 times 15%
6–10 times 1%
Not applicable 59%

2. Have you had any problems viewing streaming videos on E-reserve?

Never 15%
1–5 times 5%
6–10 times 1%
Not applicable 78%

November 2007 Survey Results (all courses and 833 respondents):

1. Did you find it easy to locate E-Reserve readings within the Blackboard course home page?

Yes 28%
No 9%
Never used E-Reserve 61%
No answer 2%

2. How many times you had problems opening up an article link or seeing a full-text article on E-Reserve? ...

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