ACKNOWLEDGEMENTS

“I feel a very unusual sensation – if it is not indigestion, I think it must be gratitude.”

Benjamin Disraeli

Thanking people is very important. This book was a struggle in many ways. What I was seeking to do was write a business book with a difference; something that has energy and bounce, that isn’t stuffy or impenetrable, and a book that, above all, doesn’t pull its punches about what needs to change. Getting there was only possible because people around me were honest, supportive and brought their ideas to the project. I am very grateful to those that have done this and the book is a great deal better for it. I wanted to give a flavour of some the comments that were offered as the book was taking shape. There were many more ...

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