Neuro-Linguistic Programming for Change Leaders

Neuro-Linguistic Programming for Change Leaders

by David Potter
Released May 2018
Publisher(s): Routledge
ISBN: 9781351583473

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Book description

We know a lot about change leadership. We understand how to design change programmes, and we know how to prescribe best practice change methods. Yet, despite all this knowledge, it is reported that up to 70% of change leadership projects fail to realize many of their objectives. The fault lines are cited as occurring at the micro level of social interaction.

What we don’t adequately explain and demonstrate within the change leadership literature is how change leaders may consciously generate in themselves and in others resourceful mindsets, emotions, attitudes, and behaviours to enable positive change leadership dynamics. Neuro-Linguistic Programming for Change Leaders: The Butterfly Effect fills this gap by connecting the practices of personal development with those of corporate change leadership.

This book has the vision of advancing NLP as a serious technology in the change leader’s tool box. The book introduces to operations managers, HR practitioners, OD specialists, and students of management new ideas and practices, which can transform their effectiveness as change leaders.

It focuses on the benefits of applied NLP to change leaders as a generative change toolkit. Secondly, the book provides a model that shows change leaders how to build a climate of psychological safety to establish rapport with stakeholders. Thirdly, the book provides a strategy for enabling broader cultural change and stakeholder engagement throughout the organization.

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Dedication
  6. Table of Contents
  7. List of illustrations
  8. Foreword
  9. Introduction to the book
  10. PART 1: The theory and operational context of NLP
    1. 1. Conscious leadership
      1. Introduction
      2. Defining the change leader
      3. The conscious change leader
      4. Meta-reflection
      5. A confession
      6. Origins
      7. The map is not the territory
      8. The birth of the reflective practitioner
      9. The wider context
      10. Conclusion
      11. References
    2. 2. NLP as a field of applied sociology
      1. Introduction
      2. Definition of NLP
      3. Neuro
      4. Linguistic
      5. Programming
      6. Brief history of NLP
      7. A successful track record
      8. NLP is user friendly
      9. Why does NLP work?
      10. A new field of applied sociology
      11. The evolution of business schools
      12. Concluding thoughts
      13. References
    3. 3. New management practices: paradigm change
      1. Introduction
      2. The world of work is changing and we must adapt
      3. Major change challenges: the soft stuff is hard
      4. Psychological safety
      5. Core message: ‘Conscious change leadership development really does matter’
      6. Pulse checks
      7. Psychological safety and NLP rapport building methods
      8. Closing comments
      9. References
    4. 4. ‘The map is not the territory’: reframing change leadership
      1. Introduction
      2. The map is not the territory
      3. Model of the world
      4. World views
      5. Reframing
      6. Reprogramming
      7. Modalities
      8. Sub-modalities
      9. Restructuring sub-modalities
      10. Social constructivism
      11. The leadership challenge: ethnocentric map making
      12. Concluding thoughts
      13. References
    5. 5. It starts with oneself: the butterfly effect
      1. Introduction
      2. The butterfly effect
      3. Modelling
      4. Anthropology as a source of modelling catalysts
      5. Mirror neurons
      6. Matching
      7. Anchoring
      8. Unconscious modelling
      9. References
    6. 6. NLP and the Law of Requisite Variety
      1. Introduction
      2. The Law of Requisite Variety
      3. 1 The world as we know it is our own social construction
      4. 2 We possess the capability to reconstruct our meanings
      5. 3 We can be authors of our social identities
      6. 4 We can change our emotional state at will
      7. 5 We can model excellence of capability in others
      8. 6 We can design and operationalize our future self
      9. 7 We can regress backwards through time to change meaning systems
      10. 8 We all possess the resources to manage any of our problems
      11. 9 Be curious not judgemental
      12. 10 Rapport is the key to social success
      13. 11 Uptime and downtime
      14. 12 COACH versus CRASH state
      15. Concluding thoughts
      16. References
    7. 7. The NLP paradigm
      1. Introduction
      2. 1 The map is not the territory
      3. 2 There is no failure only feedback
      4. 3 We own our results
      5. 4 We possess the freedom of choice to determine our attitudes
      6. 5 People make the best decision at the time with the resources they have available
      7. 6 Respect the world view of others
      8. 7 People always act with a positive intention
      9. 8 The meaning of your communication is in the response you get
      10. 9 We can shift perceptual position at will
      11. 10 Resistance is a sign of poor rapport
      12. Concluding thoughts
      13. References
  11. PART 2: Applied NLP
    1. 8. Building the case for change
      1. Introduction
      2. SOAR model
      3. A blend of NLP methods
      4. Timeline
      5. Perceptual positions
      6. The Logical Levels Model
      7. The jungle gym
      8. Summary of the SOAR model
      9. The SCORE model
      10. Closing comments
      11. References
    2. 9. Building psychological safety
      1. Introduction
      2. Don’t take short cuts
      3. Mindset and state management
      4. Caretaking
      5. Rapport building
      6. Framing experience
      7. References
    3. 10. Un-packing the mindset mix
      1. Introduction
      2. Meta-reflection
      3. Defining mindsets
      4. Modality Frame Directive
      5. Somatic anchor
      6. A belief
      7. A value
      8. An attitude
      9. Meta-programmes
      10. Closing comments
      11. References
    4. 11. Meta-programmes
      1. Introduction
      2. Kinds of meta-programmes
      3. It’s not a case of ‘this’ or ‘that’
      4. Conclusion
      5. Reference
    5. 12. Framing of experience
      1. Introduction
      2. Sense-making fault lines
      3. Analysis
      4. The challenge for the change leader
      5. Framing of experience
      6. Reframing
      7. Concluding thoughts
      8. References
    6. 13. Caretaking and guiding
      1. Introduction
      2. NLP and psychological safety
      3. Toxic meta-messages
      4. Building a coaching container
      5. Managing our energy
      6. Building COACH state
      7. Stacking emotional states
      8. Exercise building COACH state
      9. COACH state audit
      10. Psychogeography
      11. Concluding thoughts
      12. References
    7. 14. A model of rapport building
      1. Defining rapport
      2. Rapport as a performance indicator
      3. It’s in our DNA
      4. Rapport as a bridge towards dialogue
      5. Rapport-building model
      6. Calibration
      7. Unconscious calibration
      8. Calibrated loops
      9. Matching
      10. Pacing experience
      11. Elicitation
      12. Leading
      13. Internal rapport
      14. Closing thoughts
      15. References
    8. 15. Communication models
      1. Introduction
      2. The map is not the territory
      3. Our filters
      4. Selective representation and unconscious bias
      5. Lead sensory system
      6. Predicates
      7. 7 + or - 2 messages
      8. The meta-model
      9. Working with the meta-model
      10. A worked example
      11. Concluding thoughts
      12. References
    9. 16. NLP and OD: two not-so-distant relatives. It’s time for collaboration
      1. Introduction
      2. Genesis of the OD movement
      3. Genesis of the NLP movement
      4. NLP can be an emancipatory project
      5. NLP and its global reach
      6. Closing comments: model the changes you want to see in others
      7. References
  12. Index

Product information

  • Title: Neuro-Linguistic Programming for Change Leaders
  • Author(s): David Potter
  • Release date: May 2018
  • Publisher(s): Routledge
  • ISBN: 9781351583473