4.9. A Troubleshooting Strategy for Network Problems
What seems like common sense in regard to troubleshooting is not as commonly applied as you might imagine. Often network professionals address problems in an unorganized manner. First, they try to determine everything that could possibly be wrong with the network, then they make every change that they assume is warranted, and finally they test the results. This approach leads at best to a solution that cannot be defined or documented, and at worst leads to endless frustration over continually fixing and then rebreaking the network. There is, however, a much better method of troubleshooting a network problem. In this section, we discuss the steps involved in this method and how they can be ...
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