Chapter 2: Managing BlackBerry Devices

In This Chapter

check.png Looking at how the BlackBerry infrastructure works

check.png Setting up new BlackBerry users

check.png Locking or disabling a BlackBerry device

BlackBerry devices were once the most popular type of smartphones in use. BlackBerry became popular because of its seamless integration with corporate e-mail accounts — specifically, its capability to synchronize with Microsoft Exchange. Now that other smartphones such as the iPhone and Android devices offer similar capabilities, BlackBerry has lost most of its popularity. But there are still many loyal BlackBerry users out there.

The BlackBerry devices themselves are made by a company called RIM, which stands for Research In Motion. RIM has arrangements with a variety of cell-phone providers, so you can get BlackBerry devices from AT&T, Verizon, and Sprint, as well as other major providers.

This chapter begins with an overview of how the BlackBerry works — not just how the BlackBerry phone itself works, but also how the entire BlackBerry architecture works to provide its legendary e-mail integration over cellular networks. Then it presents a few basic procedures for working with the server-side BlackBerry ...

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