You are previewing Network Warrior, 2nd Edition.

Network Warrior, 2nd Edition

Cover of Network Warrior, 2nd Edition by Gary A. Donahue Published by O'Reilly Media, Inc.
  1. Network Warrior
    1. Preface
      1. Who Should Read This Book
      2. Conventions Used in This Book
      3. Using Code Examples
      4. We’d Like to Hear from You
      5. Safari® Books Online
      6. Acknowledgments
    2. 1. What Is a Network?
    3. 2. Hubs and Switches
      1. Hubs
      2. Switches
    4. 3. Autonegotiation
      1. What Is Autonegotiation?
      2. How Autonegotiation Works
      3. When Autonegotiation Fails
      4. Autonegotiation Best Practices
      5. Configuring Autonegotiation
    5. 4. VLANs
      1. Connecting VLANs
      2. Configuring VLANs
    6. 5. Trunking
      1. How Trunks Work
      2. Configuring Trunks
    7. 6. VLAN Trunking Protocol
      1. VTP Pruning
      2. Dangers of VTP
      3. Configuring VTP
    8. 7. Link Aggregation
      1. EtherChannel
      2. Cross-Stack EtherChannel
      3. Multichassis EtherChannel (MEC)
      4. Virtual Port Channel
    9. 8. Spanning Tree
      1. Broadcast Storms
      2. MAC Address Table Instability
      3. Preventing Loops with Spanning Tree
      4. Managing Spanning Tree
      5. Additional Spanning Tree Features
      6. Common Spanning Tree Problems
      7. Designing to Prevent Spanning Tree Problems
    10. 9. Routing and Routers
      1. Routing Tables
      2. Route Types
      3. The IP Routing Table
      4. Virtual Routing and Forwarding
    11. 10. Routing Protocols
      1. Communication Between Routers
      2. Metrics and Protocol Types
      3. Administrative Distance
      4. Specific Routing Protocols
    12. 11. Redistribution
      1. Redistributing into RIP
      2. Redistributing into EIGRP
      3. Redistributing into OSPF
      4. Mutual Redistribution
      5. Redistribution Loops
      6. Limiting Redistribution
    13. 12. Tunnels
      1. GRE Tunnels
      2. GRE Tunnels and Routing Protocols
      3. GRE and Access Lists
    14. 13. First Hop Redundancy
      1. HSRP
      2. HSRP Interface Tracking
      3. When HSRP Isn’t Enough
      4. Nexus and HSRP
      5. GLBP
    15. 14. Route Maps
      1. Building a Route Map
      2. Policy Routing Example
    16. 15. Switching Algorithms in Cisco Routers
      1. Process Switching
      2. Interrupt Context Switching
      3. Configuring and Managing Switching Paths
    17. 16. Multilayer Switches
      1. Configuring SVIs
      2. Multilayer Switch Models
    18. 17. Cisco 6500 Multilayer Switches
      1. Architecture
      2. CatOS Versus IOS
      3. Installing VSS
    19. 18. Cisco Nexus
      1. Nexus Hardware
      2. NX-OS
      3. Nexus Iconography
      4. Nexus Design Features
    20. 19. Catalyst 3750 Features
      1. Stacking
      2. Interface Ranges
      3. Macros
      4. Flex Links
      5. Storm Control
      6. Port Security
      7. SPAN
      8. Voice VLAN
      9. QoS
    21. 20. Telecom Nomenclature
      1. Telecom Glossary
    22. 21. T1
      1. Understanding T1 Duplex
      2. Types of T1
      3. Encoding
      4. Framing
      5. Performance Monitoring
      6. Alarms
      7. Troubleshooting T1s
      8. Configuring T1s
    23. 22. DS3
      1. Framing
      2. Line Coding
      3. Configuring DS3s
    24. 23. Frame Relay
      1. Ordering Frame Relay Service
      2. Frame Relay Network Design
      3. Oversubscription
      4. Local Management Interface
      5. Configuring Frame Relay
      6. Troubleshooting Frame Relay
    25. 24. MPLS
    26. 25. Access Lists
      1. Designing Access Lists
      2. ACLs in Multilayer Switches
      3. Reflexive Access Lists
    27. 26. Authentication in Cisco Devices
      1. Basic (Non-AAA) Authentication
      2. AAA Authentication
    28. 27. Basic Firewall Theory
      1. Best Practices
      2. The DMZ
      3. Alternate Designs
    29. 28. ASA Firewall Configuration
      1. Contexts
      2. Interfaces and Security Levels
      3. Names
      4. Object Groups
      5. Inspects
      6. Managing Contexts
      7. Failover
      8. NAT
      9. Miscellaneous
      10. Troubleshooting
    30. 29. Wireless
      1. Wireless Standards
      2. Security
      3. Configuring a WAP
      4. Troubleshooting
    31. 30. VoIP
      1. How VoIP Works
      2. Small-Office VoIP Example
      3. Troubleshooting
    32. 31. Introduction to QoS
      1. Types of QoS
      2. QoS Mechanics
      3. Common QoS Misconceptions
    33. 32. Designing QoS
      1. LLQ Scenario
      2. Configuring the Routers
      3. Traffic-Shaping Scenarios
    34. 33. The Congested Network
      1. Determining Whether the Network Is Congested
      2. Resolving the Problem
    35. 34. The Converged Network
      1. Configuration
      2. Monitoring QoS
      3. Troubleshooting a Converged Network
    36. 35. Designing Networks
      1. Documentation
      2. Naming Conventions for Devices
      3. Network Designs
    37. 36. IP Design
      1. Public Versus Private IP Space
      2. VLSM
      3. CIDR
      4. Allocating IP Network Space
      5. Allocating IP Subnets
      6. IP Subnetting Made Easy
    38. 37. IPv6
      1. Addressing
      2. Simple Router Configuration
    39. 38. Network Time Protocol
      1. What Is Accurate Time?
      2. NTP Design
      3. Configuring NTP
    40. 39. Failures
      1. Human Error
      2. Multiple Component Failure
      3. Disaster Chains
      4. No Failover Testing
      5. Troubleshooting
    41. 40. GAD’s Maxims
      1. Maxim #1
      2. Maxim #2
      3. Maxim #3
    42. 41. Avoiding Frustration
      1. Why Everything Is Messed Up
      2. How to Sell Your Ideas to Management
      3. When to Upgrade and Why
      4. Why Change Control Is Your Friend
      5. How Not to Be a Computer Jerk
    43. Index
    44. About the Author
    45. Colophon
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Troubleshooting Frame Relay

Troubleshooting Frame Relay is quite simple once you understand how it works. Remember that most of the information regarding PVCs is delivered from the DCE device, which is usually the telecom switch on the far end of your physical link.

The key to any troubleshooting process is problem isolation. You need to identify where the problem lies so you can determine a corrective course of action. Follow these steps, and you’ll quickly isolate where the trouble is:

Physical layer first!

Is the cable plugged in? Is the cable a known good cable? Is the cable on the other end plugged in? This may sound silly, but you’ll feel pretty foolish if you call Cisco for help only to find that the cause of your woes was an unplugged cable.

Is the serial link up?

Make sure your serial link is up via a show interface. Leaving an interface in a shut-down state has a tendency to prevent traffic from being passed over it.

Are you receiving LMI?

Remember that LMI is sent from your locally connected telecom device. If you’re not receiving LMI, you’re not getting status messages regarding your VCs, so the router will not know that they exist. There are a couple of ways to see whether you’re receiving LMI:

show interface

The output from a show interface command for a Frame Relay–encapsulated interface will include LMI counters. LMI updates are received every 10 seconds, so executing the command and then waiting 10 seconds or more and executing the command again should show an increase in ...

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