Chapter Summary
Troubleshooting networks is an activity with which network administrators become very familiar. Successful troubleshooting does not happen by accident; rather, the troubleshooting process follows some defined procedures. These procedures include the following:
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Establish what the symptoms are.
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Identify the affected areas.
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Establish what has changed.
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Select the most probable cause.
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Implement a solution.
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Test the results.
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Recognize the potential effects of the solution.
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8. |
Document the solution.
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You can use several strategies when troubleshooting different topologies, and each topology has unique troubleshooting considerations. When you are troubleshooting a network, it is necessary to identify the ...
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