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Network+ Training Guide by Mike Harwood, Drew Bird

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Troubleshooting Client Connectivity Errors

  • Given a network troubleshooting scenario involving a client connectivity problem (e.g. incorrect protocol/client, software/authentication configuration, or insufficient rights/permissions), identify the cause of the problem.

Any network administrator is likely to tell you that client connectivity errors are one of the most common sources of network-related problems. Client connectivity errors range from plain old user error to more complex protocol and cabling issues as well as administrative mistakes. With so many possibilities, it is no wonder that client connectivity persists as one of the biggest network troubleshooting hotspots. The following sections explore the common sources of client connectivity ...

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