Network+ Study Guide & Practice Exams

Chapter 12. Network Troubleshooting Methodology

Domain IV Objectives in this Chapter:

4.4	Given a troubleshooting scenario involving a client accessing remote network services, identify the cause of the problem (for example, file services, print services, authentication failure, protocol configuration, physical connectivity, and Small Office/Home Office router).
4.5	Given a troubleshooting scenario between a client and the following server environments, identify the cause of a stated problem:
	4.5.1	UNIX / Linux / Mac OS X Server
	4.5.2	NetWare
	4.5.3	Windows
	4.5.4	Appleshare IP
4.6	Given a scenario, determine the impact of modifying, adding or removing network services (for example, DHCP, DNS, and WINS) for network resources and users.
4.7	Given a troubleshooting ...