About the Authors
Benoit Claise, CCIE No. 2686, is a Cisco Distinguished Engineer working as an architect for embedded management and device instrumentation. His area of expertise includes accounting, performance, and fault management. Claise is a contributor to the NetFlow standardization at the IETF in the IPFIX and PSAMP working groups. He joined Cisco in 1996 as a customer support engineer in the Technical Assistance Center network management team. He then became an escalation engineer before joining the engineering team.
Ralf Wolter is a senior manager, Consulting Engineering at Cisco Systems. He leads the Core and NMS/OSS consulting team for Europe and works closely with corporate engineering, as well as supporting large customer projects. ...
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