Acknowledgments

In the course of writing this book many people kindly contributed directly and indirectly, and it is here that we take the opportunity to heartily thank all of them for their help, insights, suggestions, and comments.

First, we would like to thank and acknowledge David Feeny, Director of the Oxford Institute of Information Management Templeton College, Oxford University, for his major contributions to the core capabilities model discussed in Chapter 3. In particular, David Feeny and Leslie Willcocks were the creators of the nine core IT capabilities model, which has been successfully adopted by several international organizations. David is a widely sought internationally known speaker and consultant on information strategy and management. ...

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