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Netsourcing: Renting Business Applications and Services Over a Network by Leslie P. Willcocks, Thomas Kern, Mary Cecelia Lacity

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Chapter 1. An Overview of Netsourcing

Netsourcing is the practice of renting or paying as you use access to centrally managed business applications, made available to multiple users from a shared facility over the Internet or other networks via browser-enabled devices. Netsourcing allows customers to receive business applications as a service. Rather than purchase software directly from an independent software vendor (ISV), customers may use netsourcing to access ISV applications such as personal productivity tools from Microsoft Office, e-mail/collaboration tools such as Microsoft Exchange, Lotus Notes, Netscape Messenger, and sophisticated enterprise resource planning packages from Baan, Great Plains Software, Oracle, PeopleSoft, and SAP. ...

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