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Negotiation Skills Training by Lisa J. Downs

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Chapter 5

Evaluating and Improving Negotiation Skills Training

What’s in This Chapter?
  • Overview of a classic training evaluation model
  • How to use included instruments for your own training evaluation
  • Tips on interpreting and making use of evaluation results
  • Steps to successful evaluation

Why Bother?

Evaluating training can be extremely beneficial to both the trainer and the organization. Without an evaluation, you are essentially flying blind; you don’t know whether the training is effective, whether participants learn anything during the training, or whether training has a positive effect on the organization.

Here are three motivations ...

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