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Negotiation Skills Training by Lisa J. Downs

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Chapter 4

Facilitating Negotiation Skills Training

What’s in This Chapter?
  • Definition of the facilitator role
  • Strategies for engaging adult learners
  • Techniques for capturing and holding trainees’ attention
  • Tips to create a learning environment

The Role of the Facilitator

Facilitating training effectively combines the roles of event planner, public speaker, counselor, and entertainer.

  • Event Planner. The effective delivery of a training program requires careful coordination regarding facilities, equipment, materials, and participants. Contingency arrangements must be made for times when things don’t go according to plan. Large training ...

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