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Negotiation Skills Training by Lisa J. Downs

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Chapter 10

Content Modules

What’s in This Chapter?
  • Detailed instructions on how to use the content modules
  • Content Modules 10–1 through 10–11

This chapter contains all of the content modules referenced in the sample agendas in previous chapters. The term content refers to the emphases within the modules. Each content module is a self-contained learning experience that can be used either as a stand-alone training session or incorporated into a broader agenda. The interactive designs explore content areas in a step-bystep fashion. They are handy, readily available resources to help facilitators address the issues that learners face in negotiation ...

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