The ability to negotiate is often viewed as a naturally occurring skill—either you're born with it or without it. Truth is, anyone can learn how to negotiate, and given that we practice it day in and day out because isn't every conversation you have just another form of negotiation? This new title give you the set of tools that takes this key skill into the real world of proactive development using a five-step process that can be presented to individuals, groups, in ½ day, full-day, or multi-day sessions. Included are all the assessments and plans you need to put on this vital program. This book also provides access to a companion website with downloadable versions all supporting materials, including ready-to-use PowerPoint presentations.