Conclusion

Find ways to make this approach your own. Suggested reading and references are provided in the back of the book to assist you in developing your skills. Remember to be the chicken some days and the egg on other days—use parts of the process as you can to build credibility for your approach. Have confidence in your abilities to expand the perception and role of the training professional in your organization. Remember that when a training program adds value, the training function is valued for its impact and results. A training program adds much more value to the organization when it is focused toward performance improvement and organization results, and when all factors that affect performance and training effectiveness are considered. ...

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