Chapter 9. The Ideal Organization Scan
 | What’s Inside This Chapter |
In this chapter, you’ll learn:
What the first two steps of training needs assessment are all about
Sources of external and organization needs assessment information.
Chapter 2 opened with a scenario in which a department manager stops a training professional in the hall and formulates a training request. The training needs assessment approach in this book was based on that scenario because that’s the way it happens most of the time in many organizations.
You will remember from the training needs assessment process (figure 9-1) that this scenario depicts the training professional ...
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