Getting It Done

A presentation of needs assessment findings and recommendations must be tailored to the client’s style; be cognizant of the client’s business needs; allow opportunity for the client to develop recommendations on his or her own that are then validated in the presentation; and acknowledge the importance of non-training issues that are influencing the business and performance situation.

Exercise 8-1 concludes the Whitewater Outfitters case study.

Exercise 8-1. Whitewater Outfitters case study (part 7).

Following are some of the items ...

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