Chapter 8. Communicating With Your Client

What’s Inside This Chapter

In this chapter, you’ll learn:

  • How to plan the presentation of needs assessment study results

  • Tips for implementing the presentation.

The needs assessment study, data collection, and data analysis are now complete (figure 8-1). Now is the time to present all of this information to your client. It is recommended that you negotiate having a feedback meeting when you present the needs assessment results to the client and discuss them. You can plan to augment the oral presentation with written materials as well.

Figure 8-1. The training needs assessment process with step 6 highlighted. ...

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